Returns Policy

We are honoured to be part of your bridal journey and take great care in helping every bride choose the gown that feels just right.

Website Purchases Return Policy

Worry-Free Returns are available for items over $300 when returned within 14 days of receipt. You just pay the return shipping and we will refund when the item is received.

In Store Purchases Return Policy

Because of the nature of our products, we are unable to offer refunds or returns for change of mind, so we kindly ask that you choose carefully.

Should an item be faulty, your rights under the Consumer Guarantees Act 1993 will always apply, and we will provide an appropriate remedy.

Payment Plans

Payment plans are available — please contact your nearest store to discuss.

Hamilton

North Shore